Citrix Workspace 2004

Citrix Workspace app 2004 for Linux Release Date: Apr 20, 2020 Citrix Workspace app for Linux enables users to access virtual desktops and hosted applications delivered by XenDesktop and XenApp from devices running the Linux operating system. Download latest version of Citrix Workspace app for HTML5 to apply fixes to known issues, including inability to process open bracket ' in published desktops via Mozilla Firefox when using HTML5 versions older than 2004. No feature support when using an unsupported version of the Citrix Workspace app or Citrix Receiver. In that case, resources are hidden. No feature support for Citrix Cloud services. App protection is supported only for on-premises Citrix Virtual Apps and Desktops deployments. No feature support for StoreFront web stores. The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you’re using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn’t able to work properly. Sometimes, you may not even realize that you have a connection issue until you try and use the service. When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C Redistributable package is present on the system and installs it if necessary. This document aims to guide you through the installation process of both.

Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. Microsoft released its Semi-Annual Channel ‘May 2020 update’ (v2004) in May 2020.

This article is intended to capture known issues with Windows 10 v2004 that have been identified so far through Citrix internal testing and customer reports.

Note:

• This is a live article and is updated as and when new information is available.
• Up to May 2020, this article was a known issues article for Windows Insider Preview builds of 20H1 which is now Windows 10 v2004.

Known Issues

The following are the known issues:

Issue 1

Issue Description
Citrix User Profile Manager (UPM) may stop working after Windows 10 with VDA installed is upgraded to v2004 OR it may break the native Windows applications like notepad, calculator etc when UPM is configured on fresh install of v2004.

[TPV-2706]

Issue 2

Issue Description
Printers part of Citrix Universal Print Server (UPS) are not mapped within ICA session of Windows 10 v2004 VDA.

Problem Cause
Changes in Windows 10 v2004 Operating System is causing the printer mapping failure.

Solution
There is no solution. Citrix is working with Microsoft to resolve this issue.

Issue 3

Issue Description
On Virtual Machine’s (hosted on vSphere) with VM version 14 and boot option EFI, a failure may be seen when you upgrade Windows 10 machine to v2004 with an error “We can’t tell if your PC is ready to continue installing Windows 10. Try restating the setup”

[TPV-2703]

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Issue 4

Issue Description
On Windows 10 v2004 end point with Receiver/Workspace App, when a network interruption is caused by disabling the Network Interface from Control Panel, Session Reliability feature fails to work.
[RFWIN-15116]

Problem Cause
Changes in Windows 10 v2004 Operating System is making the Session Reliability to fall back to Auto Client Reconnect when the network is disrupted.

Solution
This issue has been fixed in Citrix Workspace App.

• Users on Current Release of Workspace App are advised to upgrade to version 2002 or its replacement that contains the fix.
• Users on the LTSR version of Workspace App are advised to upgrade to version 1912 or its replacement that contains the fix.

Issue 5

Issue Description
On Windows 10 v2004 end point with Receiver/Workspace App, when a network interruption is caused using Firewall, Session Reliability feature fails to work.
[RFWIN-15263]

Problem Cause
Changes in Windows 10 v2004 Operating System is making the Session Reliability to fall back to Auto Client Reconnect as soon as the the network is disrupted.

Solution
There is no solution. Citrix is working with Microsoft to resolve this issue.

Issue 6

Issue Description
ICA launch of Citrix VDA installed on Windows 10 Virtual Desktop v2004 fails.
[TPV-3025]

Problem Cause
Changes in Windows 10 v2004 Operating System is causing this issue.

Solution
There is no solution. Citrix is working with Microsoft to resolve this issue.

Workaround

For Citrix VDA versions below 2006:
The VDA doesnt support the use of WDDM graphics display driver for Remote Desktop Connection which is enabled by default in Windows 10 v2004 and above. Set the below policies through the group policies for your OU:

1. Microsoft word for ipad pro 2020. Under Administrative Templates (Computers) -> Windows Components – > Remote Desktop Service -> Remote Desktop Session Host.

• Disable the setting “Use WDDM graphics display driver for Remote Desktop Connection”

2. Under Administrative Templates (Computers) -> Windows Components – > Remote Desktop Service – > Remote Desktop Session Host -> Session Time Limits

• Edit “Set the time limit for active Remote Desktop Services sessions” to set the appropriate time suitable for your requirement (eg: 1Day)

For Citrix VDA versions 2006 and above:
The WDDM graphics mode is supported. Set the below policy through the group policies for your OU:

1. Under Administrative Templates (Computers) -> Windows Components – > Remote Desktop Service – > Remote Desktop Session Host -> Session Time Limits

• Edit “Set the time limit for active Remote Desktop Services sessions” to set the appropriate time suitable for your requirement (eg: 1Day)

Issue 7

Issue Description
A failure during component initialization may be seen when 7.15 LTSR VDA (with any CU) is upgraded to CU6 on Windows 10 v2004. This issue is not seen with a fresh install of CU6 VDA on Windows 10 v2004.
[LCM-7909]

Problem Cause
An error “Failed to configure component ‘ICA for workstation services’ because it is not installed” is seen. Changes in Windows 10 v2004 is causing this issue.

Solution
Citrix is working with Microsoft to resolve this issue.

Citrix Workspace Latest Version Download

Workaround

• Uninstalling the existing CU and installing CU6 resolves this issue.
• Upgrading 7.15 LTSR VDA to CU6 prior to upgrading VDA OS to Windows 10 v2004 is advised.

Issue 8

Issue Description
Following upgrade to Windows 10 v2004, user personalization layer (UPL) services will no longer be able to start during logon. This prevents user layer disks from attaching or being created when users log into their desktops. Note, this issue does not impact App Layering User Layers, it only affects user personalization layer for Virtual Apps and Desktops
[UNI-78456]

Problem Cause
During upgrade to Windows 10 v2004 Microsoft is removing the UPL service key and service from the Winlogon chain.

Solution
There is no solution. Citrix is working with Microsoft to resolve this issue. A workaround for this issue is to uninstall and reinstall the VDA as this will re-register the UPL login services correctly.

Issue 9

Issue Description
App Layering fails to import a new OS Layer for Windows 10 v2004 with the error: “A failure occurred while importing the OS: Cannot handle more than two partitions on a disk.”
[UNI-79067]

Problem Cause
Importing Windows 10 v2004 as a new OS Layer fails due to Windows creating a recovery partition during installation which results in their being a total of three partitions for the image. This is greater than the maximum two partitions allowed for OS Import.

Solution
Manually deleting the recovery partition will resolve this issue. For more information, see https://support.citrix.com/article/CTX226407. Citrix is working on an enhancement to add support for importing an image containing a recovery partition as a new OS Layer.

Issue 10

Citrix Workspace 2004 Windows

Issue Description
Published images from App Layering running Windows 10 v2004 can take 5 minutes or longer to log into Windows and/or for the Start Menu to appear after login.
[UNI-79147]

Problem Cause
The issue is caused by missing dependencies between the App Layering uniservice, and the Windows Delivery Optimization Service (dosvc) and Storage Service (StorSvc).

Solution
There is no solution. Citrix is working on a fix to resolve this issue.

Issue 11

Issue Description
Audio redirection may fail after a reconnect of ICA session on Windows 10 Multi-session editions with Citrix VDA.
[CVADHELP-15804]

Problem Cause
Changes made in Windows 10 v2004 is causing this issue.

Citrix Workspace 2004 Download

Solution
There is no solution. Citrix is working on a fix to resolve this issue.

Citrix Workspace Homepage

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